Returns & Exchanges

At Glass Slipper Formals, we want you to feel like royalty in your gown; if your selection isn't a perfect fit, we offer returns on unworn items with tags attached within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return.

2

Secure Packaging

Carefully place the dress in its original garment bag and shipping box, ensuring all designer tags and security seals remain intact.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and securely attach it to the outside of your package.

4

Inspection and Refund

Once our quality control team verifies the gown's condition, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing